Privacy Policy

1. Introduction

Sparkrock ("we," "us," or "our") provides Enterprise Resource Planning (ERP) software and related services. We are committed to protecting the privacy and security of our clients' data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software and services.

2. Compliance with Laws

Our practices are designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and relevant U.S. laws, including the California Consumer Privacy Act (CCPA).

3. Information We Collect

We may collect personal information that you provide to us such as:

• Name, email address, and phone number
• Business information related to your use of our software
• Transactional data related to the use of our services

4. How We Use Your Information

We use the information collected to:

• Provide, maintain, and improve our services
• Communicate with you about updates, support, and administrative messages
• Process transactions and send related information
• Comply with our legal obligations

5. Sharing Your Information

We may share your information with:

• Service providers who perform services on our behalf
• Law enforcement or other government agencies if required by law or in response to a legal request
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company

6. Data Security

We implement and maintain reasonable security measures to protect the information we collect and maintain. However, no security system is impenetrable, and we cannot guarantee the security of our databases.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, or country where the privacy laws may differ from those in your jurisdiction.

8. Your Rights

Depending on your location, you may have the right to access, correct, delete, or limit the use of your personal data. To make such a request, please contact us at connect@sparkrock.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at connect@sparkrock.com.