Evaluating EdTech Solutions? 15 Key Questions Every School District Should Ask

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School districts have always hinged on crystalline policies and procedures for their staff and students, especially around performance. These directives serve as the backbone for systematic order and strategic planning. While the district establishes some, other policies are mandated by State and Federal law. It is the job of the Board of Education to uphold these policies and procedures, and they often revisit them for timeliness and effectiveness.

In the Golden Age of EdTech, many districts likely felt they were navigating without a compass when acquiring and implementing EdTech resources. An example of this rapid adoption can be seen in the Norwalk Public Schools in Connecticut, where EdTech tools soared during the pandemic. More than 3,000 apps were accessed during the 2021 school year, compared to just 183 in the 2018-2019 academic year. Most of these apps lacked formal district approval, as they were often provided to educators as part of a free trial during remote learning.

However, with an increasing number of administrators now scrutinizing EdTech through a more discerning lens, the moment has arrived for schools to construct a robust blueprint for tech integration. Since district leaders are consistently gauging staff and student performance, it's only fitting for them to create a refined evaluation system for EdTech and not just an Acceptable Use Policy. They must establish specific metrics that define adequate data usage and efficacy for teachers and students. The question is: what are the metrics to measure them?

As administrators look for ways to improve student outcomes, they must also be mindful of the effectiveness of their EdTech investments. School districts can ensure that their EdTech resources are used effectively and efficiently by creating a comprehensive evaluation system.

How To Create Effective Evaluation Tools And Policies For EdTech

The first step in creating an effective evaluation system is establishing clear metrics for measuring success. These metrics should include data on teacher and student usage and efficacy. It's not enough for a tool to be theoretically effective - it should also be widely adopted and used by the intended beneficiaries.

In the initial stages of tech adoption, school administrators need to adopt the mindset of an EdTech investor. After all, administrators are investing in these tools at a hefty cost. A case in point is the Mississippi Department of Education spending millions on a virtual tutoring service. Despite educators singing its praises, the data painted a different picture - it was not a hit among students. This instance highlights the urgency for districts to evaluate not just the theoretical effectiveness of a tool but also its actual deployment. A tool's potential is only realized if it's actively used.

One prominent (and successful) EdTech investor always asks to see the company's customer retention rates. His magic number? 90%. After all, satisfied customers are more likely to continue using the product, and a high retention rate indicates that the EdTech solution is delivering value and meeting the needs of educators and students alike. District leaders should always ask to see the vendors' current data on student and teacher usage and retention rates, and more importantly, they should gather this information from districts similar in size, class composition, and demographics.

Here are 15 questions every school district should ask during the initial planning stages:

  1. What is your current customer retention rate?
  2. How has your customer retention rate changed over the last couple of years?
  3. What strategies do you employ to maintain high customer retention rates?
  4. Can you share case studies or data demonstrating your success in maintaining customer retention?
  5. Do you have any statistics on the average usage of your product by staff and students?
  6. How do you measure user engagement with your product?
  7. Can you provide data on how frequently your product is used by staff and students on a daily, weekly, and monthly basis?
  8. What is the average user session length for staff and students?
  9. Are any features or aspects of your product used more frequently than others?
  10. How does your company support schools in driving student and staff usage of your product?
  11. How do you handle data privacy and security related to user data?
  12. Can you share any testimonials or case studies from schools with high usage rates among staff and students?
  13. What tools or metrics does your platform offer to help administrators track and improve usage?
  14. Do you provide training or resources to help staff and students get the most out of your product?
  15. How do you handle feedback and requests for improvements in terms of usability and features?

Review this data with your team against the current tools within the district when the vendors provide it. Also, consider adopting an EdTech rubric to evaluate its efficacy within the needs of your school district.

Future considerations should include:

  • What gaps does it fill? 
  • Are there similarities to any products you currently use?
  • How are the current product's adoption and usage rates measured against the potential vendor's?
  • What safeguards are in place if you make this investment?

Collecting and analyzing data regularly will help determine whether or not the EdTech resources are meeting the needs of teachers and students. Additionally, data can inform future decisions about which EdTech resources should be adopted or discontinued.

Once clear metrics have been established, school districts must develop a process for collecting and analyzing that data. This process should involve teachers and administrators to ensure that all perspectives are considered when evaluating EdTech resources. When possible, it should include feedback from students about how they perceive the effectiveness of these tools in improving their learning experience.

Guaranteed Higher EdTech ROI With Sound Policies And Procedures

School districts must develop a plan using the data collected from their evaluation system to make informed decisions about which EdTech resources are most effective for their district's needs. This plan should include strategies for using the data to inform future decisions about which technologies should be adopted or discontinued. Additionally, it should guide how best to use existing technologies to maximize their impact on student learning outcomes.

By taking a comprehensive approach to evaluating their EdTech resources, school districts can make informed decisions about which technologies will best meet their needs and help them achieve their educational goals. This approach leads to a more discerning technology investment that increases staff engagement while lessening initiative fatigue. Furthermore, it's fiscally responsible. The process and results provide transparency to the community and Board of Education, increasing support and buy-in.

Lastly, school districts can make wise investments in technology that benefit teachers and students by establishing clear metrics for measuring success and developing a process for collecting and analyzing this data.

How Sparkrock 365 Can Help

Ready to make your next EdTech investment? Sparkrock 365 might be the perfect solution for your school district. We offer an all-in-one finance, HR, payroll, and scheduling solution purpose-built for school boards and districts. Our modern ERP system offers a user-friendly interface and robust features, empowering administrators with powerful data and analytics.

We'd love to share what we've learned and help you plan for your next technology investment. Reach out and speak with one of our education product consultants today! 

If you're not ready to chat, we encourage you to browse our education resources and view our 7-min demo to see if our product might fit your school district. No need to wait to schedule a meeting; sign up and watch on your own time.

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With Sparkrock 365, you'll have the tools to manage your finances and workforce more efficiently so you can focus on what you do best. Go from paper-based processes to intelligent online workflows, and access the data you need to make a real difference in your community.
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