Many people don't realize how much work goes into running a senior living facility. There's a great deal more to it than providing medical care and a place to live. Residential care organizations must not only provide support to the people living there, but also to their families.
And that's not even getting into the operational side of things. A long-term care home must adhere to both HIPAA and state-level regulations, including required reporting. At the same time, the organization responsible for managing the home must also manage its employees, finances, and marketing.
All told, you're looking at coordinating potentially hundreds of staff across multiple teams, departments, and sites. To call that a complex undertaking would be putting it lightly. The good news is that the right technology can make things a great deal easier, which is where Sparkrock 365's Enterprise Resource Planning (ERP) solution comes in.
Here are five ways Sparkrock can help assisted living organizations operate more efficiently and effectively.
Assisted living facilities are regulated at the state or provincial level. Unfortunately, every state and province has its own set of requirements for reporting and assessments. While that's not much of an issue for a smaller organization, operators at larger assisted living providers might find themselves having to juggle multiple sets of regulations.
Sparkrock makes government compliance reporting through a combination of paperless automation and access to a comprehensive list of reports and assessments directly out-of-the-box. Better yet, the platform integrates seamlessly with Power BI, which combines powerful data analysis with the ability to generate custom reports for improved accuracy, simpler auditing, and fewer errors.
Data silos often plague larger, more complex organizations. Not only does every department tend to have its own way of doing things, different locations may also have different approaches to data storage and data management. Accounting and human resources are two areas where these silos most frequently seem to manifest — and they're also where data silos can be the most damaging to operational efficiency and effective management.
Sparkrock provides a fully-integrated solution, allowing your organization to establish a single source of truth for critical operational data. Rather than having to deploy a patchwork of different solutions, your team can manage accounts payable, accounts receivable, income, attendance, payroll, and more, all within a single solution.
There are very few people who actually enjoy filling out paperwork. It's tedious, it's time-consuming, and in a world that's increasingly shifting toward digital media, it's arguably a waste of paper. This manual work also shifts attention away from other important tasks, either delaying them or requiring someone else to pick up the slack.
To make matters worse, we as humans don't tend to do well with menial repetition. Eventually, our attention will wander and our concentration will start to slip, making us more prone to mistakes. You can probably already guess why that's a bad thing in the context of assisted living.
Sparkrock's cloud-based ERP software improves both efficiency and productivity through a combination of smart automation, pre-built templates, auto-fill settings, and self-service capabilities for staff, residents and their families. It allows your organization to streamline both administrative tasks and workflows, freeing up valuable time that you can then direct elsewhere.
You'll also spend less money on office supplies such as paper and printer ink. Better yet, because Sparkrock connects directly with your organization's finances, it might even help you discover new cost efficiencies and opportunities. And it'll do all this while also reducing duplication, errors, and delays across the board.
One thing a lot of businesses tend to forget is that a software vendor's conduct is just as important as the solutions that vendor provides. As a result, they're frequently left to figure out onboarding on their own. In the worst case scenario, this leaves them saddled with complicated, expensive ERP software that they struggle to use effectively.
With Sparkrock, that's not an issue. We provide comprehensive training and support to ensure that your organization knows everything it needs to use our software. Better yet, our team is experienced in working with assisted living facilities and other human services organizations
In addition to providing easy access to our support team, we've developed a comprehensive online knowledge-base that includes guides, webinars, and more.
At the end of the day, your goal is to provide residents with the best quality of life you possibly can. One of the best ways to accomplish that is through close, personalized attention — especially if that includes proactively anticipating and fulfilling their needs. That's something else Sparkrock can help you with.
We already mentioned how our platform empowers managers and staff alike to focus on mission-critical tasks through smart automation. But that's not all it can do. Through integration with solutions like Power BI, it enables data-driven decision-making and helps you identify patterns you might otherwise miss, such as early warning signs that a resident might be experiencing health problems.
Interested in learning more about how our ERP software addresses the pain points of human services organizations? Book a demo today.