Welcome to Your Support Center

Explore resources, get answers, or connect with someone who can help with your Sparkrock product. 

Find Support for Your Product

Choose the platform you use to get personalized support, helpful resources, and answers to your questions. 

Sparkrock

Support for Sparkrock’s full suite: Finance, HR, Payroll, Scheduling, and Reporting. 

Edsembli

Finance, HR, and Student Information System support for K–12 school boards. 

School-Day

An easier way to manage school payments, forms, and parent communication. 

Support that Goes Beyond the Basics

More than just a help desk, your Sparkrock support experience includes tools, resources, and real people to help you succeed. 

Access to Human Support 

Our team of experts is here when you need a helping hand, ready to answer questions, troubleshoot, and guide you through challenges. 

Knowledge Base Articles 

Browse how-to guides, troubleshooting tips, and in-depth articles to find answers at your own pace. 

Learning Videos

Watch quick tutorials and in-depth walkthroughs to learn your way—anytime, anywhere. 

Community Forums 

Ask questions, share experiences, and connect with others in the Sparkrock, Edsembli, and School-Day communities. 

Customer-Only Webinars 

Deepen your product knowledge and stay up to date with exclusive training sessions and feature previews. 

Ideas Portal 

Have an idea? Share it directly with our product team and help shape what comes next.