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Customer support and success

Rely on Sparkrock's experience and expertise to find, launch, and maintain a solution that meets your needs today and in the future.

Consultative process for best results

Don’t compromise on a product that’s not built for your specific needs. Sparkrock’s collaborative process focuses on the problems you’re facing today and what technology or processes you need to become a more effective, efficient organization.

Unlimited help desk

Our support team will respond within 24 hours and you don’t have to worry about exceeding a certain number of hours a month. When you need help, we’re listening and ready to offer whatever support you need.

Dedicated customer success team

We have a team specifically focused on making sure every customer is successful – not only during the implementation, but beyond your go-live as well. This team doesn’t wait to hear from you; it regularly checks in to find out ways that they can help you get the most out of your investment.

Ongoing guidance as your organization evolves

Your organization will change and evolve over time. Your technology partner should be able to support and encourage that growth. Sparkrock consultants can help you understand and evaluate new technologies and software to meet changing requirements.