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Is your health unit grappling with an overwhelming workload for your administrative and operational teams month after month? There's a solution at hand.

Sparkrock 365 is a modern, flexible, and cloud-based Enterprise Resource Planning (ERP) system powered by the Microsoft Dynamics Business Central platform. Our software is tailored to meet the unique needs of the healthcare sector, offering solutions that cater to:

  1. Health Clinics
  2. Public Health Units
  3. Nonprofit Healthcare Organizations

We understand the distinctive challenges that your sector faces, and we've developed solutions to tackle them head-on. Having worked closely with numerous health units, we're happy to share our insights with you.

Curious to see if Sparkrock 365 is the ideal fit for your organization? Watch our product demo video and discover how our powerful software can enhance the efficiency of your health unit and amplify its impact! Just 7 minutes of your time, then you can decide whether you want to continue talking to us.

In this video, you will gain insights into:

  1. How Sparkrock 365 can effectively resolve critical issues within your health unit.
  2. The advantages of our seamless integration with the Microsoft ecosystem.
  3. The benefits of our proactive and reactive budget management capabilities.

If you have questions, please reach out to us at connect@sparkrock.com.

Do you find that your finance team is constantly overburdened with a mountain of tasks every month? It doesn't have to be this way.

Sparkrock 365 is a modern, flexible, and cloud-based enterprise resource planning (ERP) system powered by the Microsoft Dynamics Business Central platform and designed with your needs in mind. Our software is purpose-built and tailored to meet the unique needs of these industry sectors:

We understand the unique challenges of education and social impact organizations, and we've built solutions that tackle their issues head-on.

Want to see if we are the right solution for your organization? Watch our product demo now.

Discover how Sparkrock 365 can help your organization become more efficient and make an even greater impact.

In this insightful ~7 min demo, you'll learn:

Customer Profile

Providence Child Development Society (Providence) has programs that support Canadian children with learning disabilities and developmental delays in Calgary, AB, Canada. They operate six preschools with kindergarten and offer community-based programs for young children. Combined, those programs serve over 1,600 children. Their mission is to work together with the child, family and community to support the well-being and development of all children.

The Challenge

Providence has expanded significantly over its 75 years in operation. With that growth comes challenges. One issue was an accounting system that could not keep up with all of their needs. As the central administration discussed possible changes, they asked themselves:

"What would it look like to have a system that can include finance, payroll, and human resources?"

Masarra Smoka
Finance Manager, Providence

Smoka, who has been with the organization for four years, shares some of the problems Providence faced before implementing Sparkrock 365, including:

Selecting Sparkrock 365

After conducting trials and demos of various accounting systems, the organization implemented Sparkrock 365. Sparkrock offered an all-in-one solution that seamlessly integrated payroll, HR, and finance departments.

By selecting Sparkrock 365, Providence knew that there would be:

In addition to improving integration between payroll, HR, and finance, Sparkrock 365 also provided comprehensive and easy-to-understand data, enabling in-depth analysis and better decision-making. Their organization now has access to real-time reports generated by Power BI and powerful visualizations that facilitate deeper insights into their operations.

The Outcome

The transition to Sparkrock 365 has significantly impacted the day-to-day operations at Providence. "Staff are excited to use the system as they were able to increase their learning as more resources are available to them, "Smoka expressed.

Some of the benefits of shifting to Sparkrock 365 have included:

One of the unexpected outcomes of implementing the system has been an increase in employee self-reliance and empowerment. Previously, when employees had questions, they would direct them to a specific department for clarity.

Today, Smoka has noticed that people are more willing to use the resources at their disposal, such as:

"Sparkrock 365 empowers employees and gives them more confidence in their role. It helps us as an organization because everyone is taking responsibility for their role, but they are also able to grow."

Masarra Smoka
Finance Manager, Providence

In addition to professional growth, Sparkrock also offered the flexibility to scale up as the organization grows. They could easily add more user licences and manager review capabilities to accommodate expanding staff. The new system ensured they could remain future-focused and adapt to constantly changing needs.

Additional Benefits

Sparkrock 365 provided unparalleled training to ensure Providence maximizes its outcomes, including comprehensive onboarding procedures and self-paced learning resources.

At the start of implementation, Providence received personalized training sessions with consultants specializing in finance, payroll, and HR. The flexibility and availability of the consultants helped employees grasp the system's functionalities. Additionally, support teams were available post-implementation.

“Having that training was very valuable. Even after we went live, we had the support team that was available to answer any questions.”

Masarra Smoka
Finance Manager, Providence

In addition to the initial implementation training, Sparkrock also provided a diverse array of self-paced learning resources. Providence had access to training materials, including articles and videos. “This helped my overall learning experience in understanding the system because it supplemented the training they already provided,” Smoka stated.

Eager to see how Sparkrock 365 can improve your organization’s workflow and increase productivity?

Contact Sales to learn more!

If your Human Service Organization is typical, you use many applications for finance, human resources, scheduling, payroll and reporting. This means you are continually concerned about the integrity and accuracy of your data. Errors are common. Bottlenecks are frequent.

Sparkrock 365 solves these challenges and plenty more.

At Sparkrock, we create and deploy the only cloud-based enterprise resource planning (ERP) software designed specifically for the needs of Human Service Organizations like yours. Our premiere product, Sparkrock 365, is an enterprise software application that integrates finance, workforce management, payroll and employee scheduling. It’s powered by the world’s most-trusted ERP platform—Microsoft Dynamics 365 Business Central—and backed by a team that cares about the social impact you are making.

We work with Human Service Organizations across North America. Organizations that want to change the world, one individual at a time. We love what we do, and our team gets excited by supporting our clients’ missions. Sparkrock 365 takes the pain out of managing your health and human services organization. Reporting? Stress-free. Multiple data entry time and risk? Eliminated. The level of administration required to run your organization? Minimized.

At Sparkrock, we support your digital transformation from paper-based processes to automated and intelligent online workflows—all in a secure environment.

Digital Transformation Isn’t A Matter Of If — It’s A Matter Of When.

When it comes to leveraging technology to strengthen the quality of financial reporting and analysis, the not-for-profit sector has traditionally been late to the table.

But as we enter this fourth industrial revolution where advanced technology is now affordable by not-for-profit organizations, there has been quick uptake of integrated systems that streamline data processing tasks and focus on financial reporting and analysis.

Download This Free Whitepaper For Not-For-Profit CFOs To Learn How To:

Customer Profile

Community Living South Muskoka (CLSM) provides lifetime support to all those impacted by a developmental disability, utilizing skilled staff and effective partnerships involving the individual, the family, and the community with the result that the individual is accepted as a valued community member.

The Challenge

CLSM was having a tough time supporting multiple systems, which was taking a toll on their internal staff. Managing employees was difficult since vacation requests and personal information were tracked manually. At the same time, reporting was very cumbersome and would take a long time to retrieve information from the previous system.

It was clear that CLSM could benefit from an integrated system with flexible reporting and scheduling tools and comprehensive employee self-serve options.

“We desperately needed an integrated system to pull information quickly and easily. Also, scheduling conflicts and vacation requests created many difficulties and communication challenges for the staff.”

Rick Van Der Ley
Director of Administration for CLSM

Selecting Sparkrock

The implementation of the General Ledger took less than two months. Their project manager Victor designed a template that simplified the importing of data from the previous system to the new one.

"Working with him has been a great experience, making us feel that Sparkrock has our best interest at heart. Overall, we’re thrilled to get information out of our system so easily! Sparkrock’s solution was an obvious choice when we learned that it encompassed scheduling, finance, and reporting modules in one integrated system. It’s great that we don’t need to support 3 or 4 different systems and struggle to make them work together anymore."

Rick Van Der Ley
Director of Administration for CLSM

After replacing their previous 10 year old system with Finance & Accounting, and Workforce Management solutions, CLSM was extremely satisfied. It is easy to get information from the reporting modules in one integrated system. 

The Outcome

With their new system, CLSM now has real-time, on-demand data analysis and reporting. They can manage and track their budgets and allocate funds to different community programs. They are also now able to export and refresh data directly in Excel, which allows users to set up detailed reports and update them with the click of a button.

“Having worked with Sparkrock since 2007, we trust their social services expertise and ability to deliver on time and on budget.” 

Christine Jenkins
Supervisor of Administration

From a user standpoint, their new accounting system provides the better navigation they were looking for. With a more user-friendly environment, employees can navigate from one table to another with minimal clicks, or through the solution-wide search functionality. Also, employees now have the ability to access the information they are looking for without having to ask the Finance department. This will also ensure end-users are seeing the most up-to-date, real-time information with refresh capabilities.

Their new scheduling tool makes it easy for their HR department to make informed scheduling decisions for any location, eliminate shift conflicts, notify employees of work shifts automatically, avoid human error, and produce perfect timesheets every month.

All of this adds up to providing easier, more-streamlined administrative processes, which allows more time and money to be funnelled into the valuable services they provide for their community.

Customer Profile

The District of Nipissing Social Services Administration Board (DNSSAB) is committed to promoting and enhancing healthy communities, and strengthening and empowering their citizens. With a wealth of in-house experience, they carry out their mission in a citizen-focused manner, and by offering the best quality of services possible.

The Challenge

DNSSAB was using an outdated and costly system that made them rely on Excel spreadsheets to complete most tasks. Reporting was a hassle since the legacy software did not easily support basic accounting transactions and reporting, like providing aged Accounts Receivable listings.

“Everything took a long time. It took two Finance Officers to handle the many workarounds we developed. On top of that, the system was not user friendly and delayed the simple process of retrieving financial information.”

Sara Tonks
Director of Finance and Administration

With more than 75 funds to manage, the organization was searching for a solution that catered to their specific needs and could handle complex reporting to 4 different government funders. The top 3 goals set out by Tonks were flexibility to use dimensions, user-friendliness, and flexibility in reporting and accessing of information.

Selecting Sparkrock

Sparkrock’s Finance and Accounting solution that was implemented solved all of the problems that DNSSAB was facing when it came to reporting. They can now add many different dimensions to their data, allowing them to slice and dice information and arrange it exactly the way their funders want it.

Furthermore, their new system can integrate with other systems to make importing and exporting data simple and fast, while providing real-time numbers. Workflows also streamline processes to ensure that funds and grants go through the proper approval process before being allocated to one of DNSSAB’s programs.

“We deal with many different government funders and Sparkrock’s financial solution gives us the flexibility to get the required information reported properly, accurately and fast. It’s wonderful and liberating to be confident that our information is correct.” 

Sara Tonks
Director of Finance and Administration

The Outcome

After implementing their new solution, DNSSAB reduced the immediate accounting costs by $20,000 and realized significant improvements in efficiency. They virtually eliminated human errors of keying in information, and their reporting became a breeze!

What’s more, their month-end reports used to not be ready until the 3rd week the following month; now they are able to run reports any time, in real-time. They’ve reduced the reporting time from a month to usually less than 2 days.

Overall, because of these new-found efficiencies, DNSSAB estimates saving about $50,000 per year, which can be reallocated back into their services.

Customer Profile

Bruce-Grey Catholic District School Board is committed to delivering a vibrant Catholic education. They ensure quality learning experiences through community partnerships that nurture each student in body, mind and spirit and embrace the teachings of Christ, giving witness to Gospel values.

The Challenge

Although Bruce-Grey first partnered with Sparkrock in 2009, reaping efficiency benefits in their finance system, such as the ability for more flexible and accurate reporting capabilities, which are crucial for school boards to maintain their funding, their Payroll solution was previously outsourced to a third-party vendor. This caused bottlenecks and significant strain on the department, which had to process payroll for over 500 permanent and 300 casual employees.

Before integrating, they would be manually posting a journal entry of 300-400 lines, and have to calculate it and input it manually every pay period.

"We weren’t able to be flexible enough to handle the complexity of some of the deductions and earnings that had to be calculated.”

Joyce Benninger
Supervisor of Payroll

Selecting Sparkrock 365

When the school board realized they were wasting a significant amount of time inputting and calculating payroll manually, they didn’t have to look far to find a solution.

In 2014 they brought Sparkrock back to implement their HR/Payroll suite, including employee management and advanced scheduling tools. Alecia Lantz, Superintendent of Business and Treasurer, was particularly enthusiastic about the full integration of the HR/Payroll suite with their finance system and having all the modules under one roof and speaking to one another.

“It’s a more streamlined process of getting all our data into the General Ledger, and we can better analyze our accounts by being able to drill down to the minute detail of each transaction, including by location. And we’re really excited that account allocations are so much more accurate. If an individual is working in two different jobs, we can now split that out in our GL.”

Alecia Lantz
Superintendent of Business and Treasurer

Bruce-Grey also wanted to improve automation to give the schools self-access to end-to-end processes for requisitions, purchase orders and invoicing and to provide their users with real-time data to use to make better business decisions.

This was achieved by implementing and integrating the Sparkrock Employee Self-Serve portal, which gives users real-time access to the data and information they need via an online portal.

The Outcome

The administrative burden of filing was huge for Bruce-Grey CDSB before the new system, so an ‘electronic filing cabinet’ was incorporated into the 2014 project by integrating the document tagging and management tool, Kwiktag, with the Sparkrock HR/Payroll, procurement and finance processes.

“It’s rare to have such a strong solution provider that genuinely cares about its customers. It’s a long term partnership that we both very much benefit from.” 

Alecia Lantz
Superintendent of Business and Treasurer

The tool allows users to tag documents with unique, retrievable codes; for example, as opposed to having to collate documents by the vendor – of which there may only be one in a batch of invoices received – employees can now tag documents with the codes and index them against attributes like ‘vendor.’ Accounts Payable staff can then streamline all data into a single file and then file by batch.

“Instead of digging manually through files we can now just pull invoices and other documents up on a computer screen – it’s been a huge time saver.”

Alecia Lantz
Superintendent of Business and Treasurer

Additional Benefits

The technology also means “we can set our auditors up with a computer, and they’re able to search documents on their own… that has saved us time and money.”

HR/Payroll employees have also been freed from all the time they used to spend searching for information and manually filing so that staff can do higher-priority work such as analysis. “There’s a great deal of analysis that can be conducted with the new technology solutions,” says Lantz. “We now can break down our analysis by ‘location’ and ‘group’ and drill down to the minute detail of each transaction.”

The new Employee Self-Serve Portal has also improved the school board’s efficiencies. Designated users, such as principals, at each of the 13 schools now have increased budgetary control and smoother procurement processes since rolling out the Employee portal.

About 100 staff use the tool to access their pay stubs and T4s, change their profile information, submit vacation time and more – all online in a secure browser. While the self-serve portal empowers all staff, the 300 casual employees, in particular, love how they can enter and check their hours online.

“They aren’t thinking we’re hiding how many sick or vacation days they have,” says Benninger. “They’ll be able to see at a glance all their statistics. If they have a name or address change, they’ll be able to make that change themselves and control it.”

"Other benefits of the new technology have been an incredible reduction of paper we process and tasks happening more quickly. Overall, we wish we implemented sooner!”

Alecia Lantz
Superintendent of Business and Treasure

Customer Profile

The Huron-Perth Catholic District School Board has nurtured the development of students and families since 1847 and is fervently committed to high standards for achievement in teaching and learning. They are very proud of the quality of instruction within all schools and their commitment to inclusive learning spaces that provide differentiated opportunities for growth and development.

The Challenge

Before implementing the upgraded finance and HR/payroll solution, Huron-Perth faced several challenges that hindered their efficiency and data integrity. One major limitation was the absence of dimension validation during the posting process in their outdated system. Consequently, they had to perform numerous reallocation journal entries when it came time to generate reports for their schedules. This tedious and time-consuming task involved going back into their records to identify and correct misplaced postings. Such manual efforts drained valuable time and energy that could have been dedicated to other critical tasks.

The lack of validation functionality also resulted in uncertainty regarding the accuracy of their records. Without the ability to validate accounts before loading, there was a constant concern about data integrity and the reliability of the information pulled into their Ministry reports. This limitation significantly impacted their confidence in the reported data and the subsequent decision-making process.

“We evaluated the leading competitors in the K-12 school board business application market, but what impressed us most about the Sparkrock product was its flexibility. With Sparkrock we have the flexibility we need to respond to changing Ministry of Education reporting requirements. In addition, we feel confident that with the dedication of Sparkrock to the education market we’re purchasing a product that will continue to be well supported in years to come.”

Kevin Kale
Manager of Business Services at HPCDSB

Selecting Sparkrock 365

Huron-Perth Catholic DSB first became a Sparkrock client in 2007, implementing the Finance & HR/Payroll solutions. Sparkrock supported Huron-Perth through the transition by constantly reassuring them with meetings and phone calls that they were on track with their implementation. Because the school board was nine versions behind, they were very nervous about the transition, particularly about their data accurately transferring.

“Sparkrock guided us and left no questions unanswered. They were there all the time, and they really held our hands."

Lisa Regier
Accounts Payable at HPCDSB

Sparkrock also sent Application Consultants on-site to help their team navigate the new software and the particular intricacies it holds for school boards. During the upgrade, the Sparkrock Customer Success team made numerous recommendations.

Mary-Ellen Ducharme, Manager of Finance, notes that “if your client success team recommends something, they know the product inside and out, listen to them because we found that 6 months down the road we wished we had acted upon the recommendations at the start.”

In the end, HPCDSB made the recommended changes and has experienced a smooth-running solution. Recently, Huron-Perth Catholic DSB underwent a substantial upgrade to bring their solution to the current version available.

The Outcome

With their upgraded finance and HR/payroll solution, Huron-Perth can now do dimension validation when posting, which has been an incredible time-saver. Using dimension combination validation allows them to check accounts before loading. If one is missing, they can quickly upload it and maintain their data integrity when they have to do reporting for Schedule 10.

“The solution is great because any time that can be saved between me and my team means that we have more time to provide support out in the schools to our portal users, to our department heads, and to our office assistants.” 

Mary-Ellen Ducharme
Manager of Finance

Because their previous version was so old, they didn’t have the option to do validation before posting, so when it came time to do reporting for their schedules, they would have to do numerous reallocating journal entries. It took a lot of time and energy to go back into their records and determine where things should have been posted correctly in the first place. Now using dimension combination validation right in their GL before posting, they can rest assured that they have accurate records the first time around and trust the integrity of the data being pulled into their Ministry reports.

Mary-Ellen Ducharme notes, “The solution is great because any time that can be saved between me and my team means that we have more time to provide support out in the schools to our portal users, department heads, and office assistants.”

“We believe it’s important to stay current because change is constant; we want to be up to date. We are a school board, so our teachers and students are always on the cutting edge of technology, so we certainly want to be on the same level as them. We want to have the best out there, and to us, that’s Sparkrock.”

Mary-Ellen Ducharme
Manager of Finance at HPCDSB

Customer Profile

Waterloo Catholic District School Board began as a one-room schoolhouse in 1836 and has become the 8th largest Catholic school system in Ontario. Their mission is that as disciples of Christ, they will educate and nurture hope in all learners to realize their full potential to transform God’s world.

The Challenge

Waterloo Catholic DSB began their journey with Sparkrock over 10 years ago. They faced increasingly complex financial reporting requirements, and the school board struggled with its aging ERP software, which its staff found difficult to use.

As a public sector organization, Waterloo Catholic DSB prioritizes transparency and accountability. As a result, the organization’s demand for financial reports was and is high. Its reporting needs were also becoming more complex due to changing accounting standards and new legislation promoting accountability. Technology tools had played an essential role in helping the school board meet these needs, but the aging BAS technology it was leveraging began creating challenges for the board as it grew.

“We were using technology implemented in 1983. It was functional, but we continually had users complaining about how difficult it was to use. Our users also had difficulty reading the data that was generated by the system. As our reporting needs grew, we found ourselves up against the wall in terms of what our old system could provide. Clearly something had to give.”

Shesh Maharaj
CFO/Superintendent of Corporate Services and Treasurer

The school board was also concerned about security issues around its existing solution. The product had been slated for an upgrade for six years. As the upgrade was yet to materialize, they felt the DOS-based solution was not providing the level of security Waterloo Catholic required for its confidential information. Considering these needs, the organization sought a business application solution that would be easy to use, cost-effective, and meet its complex reporting requirements efficiently and securely.

Selecting Sparkrock 365

In 2004 Waterloo Catholic began working with Sparkrock (then Altus Dynamics) on implementing a business application solution.

Nicola Dickinson, one of Sparkrock’s founding partners, commented, "As with many education organizations, Waterloo Catholic had strict budgetary parameters for its new solution. This only reinforced the fit of the Microsoft Dynamics technology to their needs, as the solution is very economical.”

The Sparkrock implementation team worked alongside the Waterloo Catholic project team to ensure the solution precisely fits the school board’s needs. The seamless integration between Sparkrock and Waterloo Catholic’s other IT systems also helped ensure that financial information was easy to access at any time. Drill-down functionality and on-the-fly filters in the Sparkrock solution helped Waterloo Catholic transform budget tracking documents from passive summaries to practical instruments that offer precise statements with fully updated information.

The school board now has complete financial insight across the organization to make timely and informed decisions—with data from the current fiscal year and previous years. But the feature of the solution that made it stand out furthest above competitive products was that it works like other familiar Microsoft products, helping reduce the time required to learn how to use the software and fuel Waterloo Catholic’s productivity.

The Outcome

Waterloo Catholic immediately felt the benefit of their new solution in 2004.

“With the help of Sparkrock we have revamped our budgeting process. Tasks that used to take days to complete now take only hours. The difference is truly amazing. We got our weekends back!” 

Shesh Maharaj
Executive Superintendent of Corporate Services & Treasurer

Budget management was simplified for Waterloo Catholic with the help of Sparkrock’s Finance solution and the cash management features. The solution automates bank account management tasks and the entire check-writing process. The school board has more visibility into its budgetary processes with bank reconciliation tools and bank account statistics reports.

With the ability to automatically import cleared cheques into the business management system, tracking budget spending has become easier for the organization, while data entry requirements have significantly decreased.

Waterloo Catholic can now email purchase orders, which allowed them to eliminate the need for a dedicated fax line, a modem, and software used to manage the faxing process under their old system. Simplifying the process has helped the school board realize cost and time savings as administrative staff can now focus on more strategic tasks.

Additional Benefits

The ease of use of the new solution allowed the school board’s staff to generate more reports in a significantly streamlined and quicker way and helped them make sense of the results. Where previously, staff members looking for specific types of information would have needed the assistance of an experienced report writer to generate a more complex report, today, they are comfortable performing such tasks independently.

“The user-friendly interface is the biggest immediate benefit we’ve seen. With our new system, transactional data is easy to read, budgets are easier to monitor, and users’ understanding of financial data is increasing across the organization. Our staff are now comfortable generating reports on their own to find the data they need—it’s a huge step for us.”

Shesh Maharaj
CFO/Superintendent of Corporate Services and Treasurer

Waterloo Catholic DSB has not looked back since their original purchase from Sparkrock in 2004. Over 10 years later, Waterloo Catholic still believes Microsoft Dynamics, provided by Sparkrock, is still the right choice for a sound financial and accounting management system for their board and the 55 schools they service.

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